Terms & Conditions – 3999bd Platform Rules and User Agreement

1. Introduction

These Terms & Conditions ("Agreement") govern the relationship between 3999bd ("the Platform", "we", "us", "our") and any individual ("User", "you", "your") who accesses, registers on, or uses any product or service available through the 3999bd website and its associated mobile interface. By creating an account or otherwise using 3999bd, you confirm that you have read, understood, and accepted this Agreement in its entirety.

3999bd operates as an online gaming and sports betting platform serving the Bangladesh market. All services are provided in English. If you do not agree to any part of these Terms & Conditions, you must immediately cease using the platform and, if applicable, close your account by contacting our support team.

Key Rules at a Glance

2. Eligibility and Registration

To register and use 3999bd, you must satisfy all of the following eligibility conditions at the time of registration and on a continuing basis throughout the lifetime of your account:

• You are at least 21 years of age.
• You are registering as an individual, not on behalf of a corporation, partnership, or any other legal entity.
• You do not already hold an active or previously suspended account on the 3999bd platform.
• You are acting on your own behalf and not under any instruction or direction from a third party.
• You have the legal capacity to enter into a binding agreement under the laws applicable to your jurisdiction.
• You understand that online gambling involves financial risk and you accept full personal responsibility for all wagers placed.

3999bd reserves the right to request identity verification documents at any point. Acceptable documents include a national identity card (NID), passport, or other government-issued photo identification. Failure to provide satisfactory verification within the timeframe requested may result in the temporary suspension or permanent closure of your account and the withholding of pending withdrawals pending review.

3. Deposits, Withdrawals and Payments

3999bd supports deposits and withdrawals exclusively through payment methods approved for the Bangladesh market. Currently accepted channels include bKash, Nagad, Rocket, and Upay. The Platform does not accept international credit cards, foreign bank transfers, or cryptocurrency at this time.

• The minimum deposit amount is ৳500. There is no stated maximum, though individual payment channel limits apply.
• Deposits are credited to your account balance promptly upon confirmation from the payment provider. Processing times may vary depending on network conditions.
• You may only deposit funds from a payment account registered in your own name. Third-party deposits are not permitted and will be returned where possible.
• 3999bd does not charge a fee on standard deposits; however, your payment provider may apply their own transaction charges.

• The minimum withdrawal amount is ৳500. Withdrawals are processed to the same payment channel used for the original deposit wherever possible.
• Withdrawal requests are subject to identity verification. 3999bd may require proof of identity and proof of payment method ownership before releasing funds.
• Standard withdrawal processing time is 1–3 business days from the point of approval. Delays may occur during periods of high demand or during account review processes.
• Bonuses and promotional credits are subject to wagering requirements before the resulting winnings can be withdrawn. Full wagering requirements are stated in the applicable promotion terms.
• 3999bd reserves the right to withhold withdrawals pending completion of Anti-Money Laundering (AML) checks where required.

All transactions on 3999bd are conducted in Bangladeshi Taka (BDT, symbol ৳). Amounts displayed on the platform are in BDT. No automatic currency conversion is offered.

4. Bonuses and Promotions

3999bd may from time to time offer bonuses, free bets, cashback awards, reload promotions, and seasonal offers tied to events such as the Bangladesh Premier League (BPL), IPL, T20 World Cup, Eid, Pohela Boishakh, or other occasions. All promotions are subject to the following general conditions, in addition to any specific terms stated at the point of the offer:

• Bonuses are available to eligible registered users only. 3999bd may restrict bonus eligibility by account age, deposit history, or other criteria at its sole discretion.
• All bonuses carry a wagering requirement. The applicable wagering multiplier will be stated clearly in the promotion terms. Withdrawal of bonus-derived winnings is not permitted until the wagering requirement is fully satisfied.
• Bonuses may be restricted to specific game categories (e.g., slots only, live casino only). Using bonus funds on excluded game types may result in forfeiture of the bonus and associated winnings.
• Only one bonus may be active on your account at a time, unless stated otherwise in the specific promotion.
• 3999bd reserves the right to withdraw, amend, or cancel any promotion at any time with reasonable notice where possible. Promotions already claimed and in progress will be honoured subject to the original terms.
• Abuse of the bonus system — including but not limited to creating multiple accounts to claim the same offer, or placing opposing bets to satisfy wagering requirements without genuine gameplay risk — constitutes a breach of these Terms and will result in forfeiture of all bonuses and potential account suspension.

5. Responsible Gaming

3999bd is committed to promoting responsible gaming. We provide a suite of tools designed to help users maintain control over their gambling activity. These tools are available at all times through your account settings or by contacting our support team.

• Deposit Limits: You may set daily, weekly, or monthly deposit limits on your account. Limits take effect immediately when reduced and after a 24-hour cooling-off period when increased.
• Session Time Limits: You may configure session time reminders to alert you when you have been playing for a specified duration.
• Self-Exclusion: You may request a self-exclusion period of 30 days, 90 days, 180 days, or indefinitely. During self-exclusion, your account will be suspended and you will not be able to log in or access any platform services.
• Reality Checks: Regular pop-up notifications within gaming sessions remind you of the time elapsed and the net result of your session.

If you are concerned about your gambling behaviour or that of someone you know, please visit our dedicated Responsible Gaming page for further guidance, support contacts, and self-assessment tools. The 3999bd support team is available 24/7 and is trained to assist users who feel gambling may be becoming a problem.

6. Prohibited Conduct

The following activities are strictly prohibited on 3999bd. Engaging in any of these activities constitutes a material breach of this Agreement and may result in immediate account suspension, forfeiture of funds, and where applicable, referral to relevant authorities:

• Registering more than one account per person, household, device, or IP address.
• Using automated tools, bots, scripts, or artificial intelligence systems to interact with the platform, place bets, or manipulate game outcomes.
• Attempting to exploit software errors, display errors, or technical malfunctions to gain an unfair advantage. Any winnings resulting from exploited errors will be voided.
• Colluding with other players in live casino games, poker, or any other competitive format to gain a collective advantage.
• Using the platform for any money laundering, fraud, or other financial crime purposes. 3999bd applies Anti-Money Laundering (AML) procedures and will report suspicious activity to relevant authorities as required.
• Depositing funds from payment accounts not registered in your own name or misrepresenting the source of funds.
• Providing false, inaccurate, or misleading information during registration or at any subsequent point during account operation.
• Accessing the platform using a VPN, proxy, or other anonymisation tool in a manner intended to circumvent eligibility restrictions or security controls.

7. Intellectual Property

All content on the 3999bd platform — including but not limited to game software, graphics, text, logos, trademarks, interface design, audio, and video content — is the property of 3999bd or its licensed content providers, including Evolution Gaming, Pragmatic Play, Spribe, NetEnt, Microgaming, Ezugi, and Habanero. All rights are reserved.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the platform for personal, non-commercial entertainment purposes only. You may not copy, reproduce, modify, distribute, or create derivative works from any platform content without the express written permission of 3999bd or the relevant rights holder.

8. Limitation of Liability

To the fullest extent permitted by applicable law, 3999bd shall not be liable for any direct, indirect, incidental, special, consequential, or punitive losses arising from your use of or inability to use the platform, including but not limited to:

• Loss of funds resulting from unauthorised access to your account where you have failed to maintain adequate password security.
• Interruptions to service caused by scheduled or emergency maintenance, network failures, or events outside our reasonable control (force majeure).
• Losses arising from your reliance on information displayed on the platform that is subsequently found to contain an error.
• Any delay in processing deposits or withdrawals caused by third-party payment providers, including bKash, Nagad, Rocket, and Upay.

Nothing in these Terms & Conditions limits 3999bd's liability for fraud, gross negligence, or any other liability that cannot be excluded or limited under applicable law.

9. Account Suspension and Closure

3999bd reserves the right to suspend or permanently close any user account at its sole discretion. Grounds for suspension or closure include, but are not limited to, breach of these Terms & Conditions, suspected fraud or AML concerns, failure to pass identity verification, or extended inactivity.

You may request closure of your 3999bd account at any time by contacting our support team via the live chat facility or by emailing [email protected]. Upon closure, any remaining real-money balance (excluding non-withdrawable bonus credit that has not met wagering requirements) will be returned to you via your registered payment method, subject to standard verification and AML checks.

An account is considered inactive if no login has been recorded for a continuous period of 12 months. 3999bd will notify you by any available contact method before applying an inactivity fee of ৳200 per month to dormant accounts. If the account balance reaches zero and the account remains inactive, it may be closed permanently.

10. Privacy and Data Protection

Your use of 3999bd is also governed by our Privacy Policy, which is incorporated into these Terms & Conditions by reference. The Privacy Policy explains what personal data we collect, how we use it, how we protect it, and your rights in relation to it. By agreeing to these Terms, you also acknowledge and accept the Privacy Policy.

All data transmitted between your device and the 3999bd platform is protected by 256-bit SSL encryption. We do not sell personal data to third parties. Data is shared only with payment processors (bKash, Nagad, Rocket, Upay) and game content providers where strictly necessary to operate platform services.

11. Amendments to These Terms

3999bd reserves the right to amend, update, or replace these Terms & Conditions at any time. Material changes will be communicated to registered users via in-platform notification or email at least 7 days before the new terms take effect. Continued use of the platform after the effective date of any revised Terms constitutes your acceptance of those revised Terms.

It is your responsibility to review these Terms & Conditions periodically. The "Last updated" date at the top of this page indicates when the most recent revision was made. If you do not agree to a revised version of these Terms, you must stop using the platform and request account closure before the effective date of the revision.

12. Governing Law and Dispute Resolution

These Terms & Conditions shall be governed by and construed in accordance with applicable law. In the event of any dispute arising out of or in connection with these Terms or your use of the 3999bd platform, we encourage you to contact our support team in the first instance so that we may attempt to resolve the matter informally and promptly.

If a dispute cannot be resolved informally within 30 days of being raised, either party may seek resolution through appropriate legal channels. 3999bd's decisions on matters of game outcomes, account balances, and platform operation are final where based on verified system logs and certified game data.

21+ Only. 3999bd is an adult-only platform. Gambling carries financial risk — never wager more than you can afford to lose. If gambling is affecting your wellbeing, visit our Responsible Gaming page for tools and support available to players in Bangladesh.